Many Iron and Grain products are artisan crafted. Given their handmade and hand finished nature, variations are to be expected and celebrated. Each item is unique and no two are exactly alike. Images on our websites and items shown in our galleries may vary from your actual piece.
Special orders are submitted for production immediately upon order placement and are built to your specifications. A non-refundable 50% will be charged when our order ships. If you choose to cancel your special order item(s) prior to delivery, your 50% deposit will not be refunded.
It is your responsibility to ensure that all ship-to address information is correct. This is particularly important if you have multiple residences.
PREPARING FOR FURNITURE DELIVERY
It is your responsibility to ensure that all furniture items will fit through any access points such as doorways, stairways, hallways, elevators, and around corners into the desired location.
STATES WHERE IRON AND GRAIN DOES NOT COLLECT SALES TAXES
Iron and Grain does not collect sales or use taxes in various states. For states imposing sales or use taxes, your purchase may be subject to use tax unless it is specifically exempt from taxation. Your purchase is not exempt merely because it is made over the internet or by other remote means. Many states require purchasers to file a sales or use tax return at then end of the year to report taxable purchases that have not been taxed by the seller and pay tax on those purchases.
You may have a tax obligation in states where Iron and Grain does not collect sales tax. Details of how to report these tax obligations may be found on the websites of the respective taxing authorities.